Refund policy

Return & Refund Policy

We accept returns within 30 days of delivery.

To be eligible for a return:

  • Items must be unworn, unwashed, and unused

  • Items must be in original condition with all tags attached

  • Proof of purchase (order number or receipt) is required

Non-Returnable Items

  • Final sale items

  • Gift cards

  • Items showing signs of wear, damage, or alteration

How to Start a Return

To request a return, please email us at support@rally-dun.com with:

  • Your order number

  • Reason for return

Approved returns must be shipped back within 7 days of approval.

Refunds

Once your return is received and inspected, we will notify you of approval or rejection.

  • Approved refunds will be issued to the original payment method

  • Please allow 5–10 business days for the refund to appear

Return Shipping

  • Customers are responsible for return shipping costs

  • Original shipping fees are non-refundable

  • If the item arrived damaged or incorrect, we will cover return shipping